Email, SMS and WhatsApp reminders
A no-show means an empty table or a lost time slot. Reminders give customers an easy way to confirm they're coming or free up their spot in time.
In short
Krealo Réservations sends automatic reminders before each booking or appointment by email, SMS or WhatsApp. Every reminder includes links to confirm or cancel, which helps restaurants, salons, spas and clinics cut down on no-shows. Email is included in every plan; SMS and WhatsApp come with the Pro plan. Built by Krealo Media in Montréal. Try it for 7 days, no credit card.
Confirm or cancel right from the message
Each reminder goes out automatically before the appointment with two links: confirm or cancel. Customers respond without picking up the phone, and the booking updates in your dashboard.
What each plan includes
Essentiel ($29 a month, before taxes): email reminders. Pro ($59 a month, before taxes): email, SMS and WhatsApp reminders, with 500 SMS per month included. Prices are in Canadian dollars.
What we don't promise
We don't quote a percentage drop in no-shows. Reminders make confirming and cancelling easier; the rest depends on your clientele. After you start the 7-day trial, reminders apply to bookings made through your page or widget.
- Automatic reminders before the appointment
- Links to confirm or cancel
- Email on every plan
- SMS and WhatsApp with the Pro plan
- 500 SMS per month included in Pro
- Statuses updated in the dashboard
Frequently asked questions
Are SMS reminders included?
Yes, on the Pro plan, which includes 500 SMS per month as well as WhatsApp reminders. The Essentiel plan includes email reminders.
Can customers cancel on their own?
Yes. Every reminder includes a link to cancel and a link to confirm.
Do WhatsApp reminders work on Essentiel?
No. WhatsApp and SMS are part of the Pro plan. Essentiel sends reminders by email.
Ready to take bookings online?
Start the 7-day trial with no credit card, or send us your questions about your restaurant, salon, spa or clinic.